TERMS OF SERVICE

STAT Supply Sdn. Bhd.

Last Updated: January 2026

OVERVIEW
This website is operated by STAT Supply Sdn. Bhd. Throughout the site, the terms "we", "us" and "our" refer to STAT Supply Sdn. Bhd.

STAT Supply offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our website and/or purchasing products from us, you agree to be bound by the following Terms of Service ("Terms"), including any additional terms and policies referenced herein.

SECTION 1 閳?ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority under the laws of Malaysia.

You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any applicable laws and regulations.

You must not transmit any viruses, malware, or any code of a destructive nature through our website.

Any breach of these Terms may result in immediate termination of your access to our Services.

SECTION 2 閳?GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

Headings used in this agreement are for convenience only and shall not affect the interpretation of these Terms.

SECTION 3 閳?ACCURACY OF INFORMATION

We do not guarantee that all information on this website is accurate, complete, or current. All content is provided for general information purposes only.

We reserve the right to modify, update, or remove content on this site at any time without prior notice.

SECTION 4 閳?MODIFICATIONS TO SERVICE AND PRICES

Prices of our products are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. STAT Supply shall not be liable for any such changes.

SECTION 5 閳?PRODUCTS AND SERVICES

Certain products may be available exclusively online and may be subject to limited quantities.

We make reasonable efforts to display product information accurately; however, we do not guarantee that product images, descriptions, or specifications will be fully accurate due to display or system limitations.

We reserve the right to limit quantities, discontinue products, or cancel orders at our sole discretion.

SECTION 6 閳?PAYMENT TERMS

We accept payments via payment in shop, e-wallet, and bank transfer.

Payment is not strictly time-limited, and unpaid orders may be temporarily reserved in our system. Customers may upload payment receipts through the system or submit proof of payment via WhatsApp or other communication channels provided by us.

STAT Supply reserves the right to cancel or hold any order pending payment verification.

SECTION 7 閳?NO REFUND / NO EXCHANGE POLICY

All purchases made through STAT Supply are strictly NOT refundable and NOT exchangeable, unless otherwise expressly stated by us in writing.

Customers are advised to review product details carefully before placing an order.

SECTION 8 閳?DELIVERY AND SELF-COLLECTION

We provide delivery services throughout Malaysia, with delivery timelines varying depending on location and logistics arrangements.

Estimated delivery timeframes are indicative only and may vary due to external factors.

For self-collection, items may generally be collected from one (1) day after order confirmation, subject to availability. Our team will contact customers directly to arrange collection details.

SECTION 9 閳?ORDER ERRORS AND CANCELLATION RIGHTS

In the event of pricing errors, inventory inaccuracies, or system-related issues, STAT Supply reserves the right to cancel, amend, or refuse any order, even after an order has been placed.

Any payment made for such orders will be addressed accordingly.

SECTION 10 閳?CUSTOMER COMMUNICATION & PRODUCT INFORMATION

Customers are encouraged to contact us at any time for further product information, clarification, or assistance.

STAT Supply will use reasonable efforts to provide accurate information and helpful support to the best of our ability.

SECTION 11 閳?PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

SECTION 12 閳?PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, to infringe intellectual property rights, submit false information, transmit malicious code, collect others' personal data without consent, or interfere with the website's security or functionality.

We reserve the right to terminate access for any prohibited use.

SECTION 13 閳?DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

All services and products are provided on an "as is" and "as available" basis.

STAT Supply does not guarantee uninterrupted or error-free service. To the fullest extent permitted by law, STAT Supply shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or products.

SECTION 14 閳?INDEMNIFICATION

You agree to indemnify and hold harmless STAT Supply Sdn. Bhd., its directors, employees, and affiliates from any claims, losses, or damages arising from your breach of these Terms or violation of applicable laws.

SECTION 15 閳?SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 16 閳?TERMINATION

These Terms remain effective unless terminated by either party. STAT Supply may terminate or suspend access to the Services at any time without notice for breach of these Terms.

SECTION 17 閳?ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, constitute the entire agreement between you and STAT Supply regarding use of the Services.

SECTION 18 閳?GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Malaysia.

SECTION 19 閳?CHANGES TO TERMS OF SERVICE

STAT Supply reserves the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

SECTION 20 閳?CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact us:

STAT Supply Sdn. Bhd.

No. 31, Tingkat Bawah, Jalan Bera Jaya 2,
     Taman Bera Jaya, Triang, Pahang,
     Teriang, Malaysia

general.statsupply@gmail.com

+012-676 1482 (WhatsApp / Phone)

statsupplysb.com

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